FAQs

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FAQ

SO, TELL ME AGAIN – WHAT IS COURSEBIRDIE AND WHAT DOES IT DO?

Coursebirdie is an education technology company, headquartered in New Delhi, India, that offers online and offline learning programs in three areas: business, design, and technology. More specifically, it offers online classes, courses, expert talks, on-site workshops and projects on latest in-demand topics such as user experience design, web and mobile app development, digital marketing, product design, machine learning, data science and product management.

Visit our About page to learn more.


WHEN DID YOU START?

We started back in 2013 organizing workshops in India and the UK, and it was in August 2014 when we decided to offer our learning programs online. We released our first set of online classes in February of 2015.


WHO’S BEHIND COURSEBIRDIE?

We’re a group of engineers, designers, marketers, teachers, learners, travellers, and photographers who come from all over the world and work together to make professional education more affordable, engaging and relevant. Visit our About page to learn more about the founders.


WHO IS IT FOR?

Thousands of people, from around the world, are learning every day with Coursebirdie. Learners include university graduates, working professionals, aspiring and established entrepreneurs, freelancers, and businesses. Some are looking to learn new skills, some looking to upgrade and others are looking to make a change for themselves.


IS COURSEBIRDIE A UNIVERSITY?

Nope, we were built on the idea that the university model is broken so we don’t mind being something new.


WHAT DO I NEED TO TAKE COURSEBIRDIE CLASSES? ANY SOFTWARE OR HARDWARE REQUIREMENTS?

All you need is a PC or Mac. We would inform you before the class enrollment for any software requirement. In most cases, we will provide you with a free or a discounted trial of the software.


WILL I NEED TO PURCHASE ANY SPECIAL HARDWARE OR SOFTWARE IF I’M ENROLLING IN A COURSE?

No! All you’ll need is a computer (both PC and Mac are fine) with a reliable Internet connection. For the iOS mobile development course, you’ll need a Mac and an iPhone or iPad.


DO I NEED TO BE ONLINE DURING SPECIFIC DAY AND TIMES?

You can progress at your own pace. Watch it whenever you want and wherever you want. Applicable for both classes and courses.


HOW OFTEN DO YOU UPDATE THE CONTENT?

We’re releasing new classes and projects on monthly basis.


WHAT’S THE DIFFERENCE BETWEEN A CLASS, AND A COURSE?

Online classes are short pre-recorded video lessons that cover basic, yet essential understanding of a topic. The class duration can be anywhere between 30 to 180 minutes and includes multiple video lessons, where each lesson duration is roughly 14 minutes or less. Since there are no start or end dates for classes, you can watch them at their own pace and on your own schedule. Learners opt for online classes to stay updated and relevant with all the latest design and tech skills.

Online courses are long-form, structured courses that prepare you for an entry or mid-level job in design and tech careers. The course duration can be anywhere between 4 to 6 months and is a combination of multiple classes and talks – our video interview series. Courses take you from zero to skill ready and each course package includes tailored projects, deep skill assessment, top university style career services and job placement support.


CAN I FINISH THE COURSE IN LESS THAN THE RECOMMENDED TIME?

Yes, the course is self-paced. However, we suggest to put in 25 hours per week.


I’M A TEACHER. CAN I USE COURSEBIRDIE IN MY SCHOOL?

Yes, Coursebirdie can be used in schools. Email us at hello@coursebirdie.com or visit our Enterprise Education page and fill up the short form. We’ll be in touch soon.


CAN I MEET OTHER LEARNERS IN CLASS?

Yes, you can interact with other learners via discussion forums or by attending a Coursebirdie event in your city.


WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit (VISA, MasterCard, Discover, American Express) and debit cards. We also accept payments through PayPal, and Stripe. All India-based learners could also pay using Paytm, Instamojo and COD (Cash on Delivery is available in few selected cities). Visit our payments page to learn more about paying using Paytm and Stripe.


MY CARD IS NOT WORKING/GETTING ACCEPTED AND I DON’T USE PAYPAL OR STRIPE. HOW DO I PAY THE FEE?

We completely understand and working towards integrating more payment methods. We are accepting payment from India-based learners through digital wallet Paytm, Instamojo and in certain cities helping them pay in-person (Cash on Delivery). Email us at hello@coursebirdie.com to learn more.


WHAT IF I AM UNHAPPY WITH THE PURCHASE?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 7 days and we will give you a full refund.


WHAT IS YOUR CANCELLATION AND REFUND POLICY?

Visit our cancellation and refunds page to learn more.


DO YOU PROVIDE CERTIFICATES AFTER THE CLASS COMPLETION?

Yes, we do provide certificates but not for every class. Please check the class details before the enrolment. We provide completion certificate for all courses when you successfully graduate.


HOW MUCH DOES A CERTIFICATE COST?

A certificate is free and sent to the email that you used for signup. We send a printed certificate to people who are enrolled in courses and have successfully graduated.


CAN I DOWNLOAD THE VIDEOS TO SAVE ON MY DEVICE?

Unfortunately no, our videos are only available when you logged on to Coursebirdie.


IS THERE A PLACE I CAN DOWNLOAD THE COURSEBIRDIE LOGO?

Yes! Our Press page has hi-resolution versions of the Coursebirdie logo to download.


HOW MANY CLASSES OR COURSES CAN I TAKE?

There is no limit on the number of classes you can take, but for courses, we suggest one enrolment at a time.


I’M INTERESTED IN PARTNERING WITH COURSEBIRDIE. HOW CAN I GET IN TOUCH?

Visit our Partnerships page and fill up the short form with all the details. We’ll follow up if it feels like a good fit!


CAN I ACCESS COURSEBIRDIE CLASSES ON MY SMARTPHONE OR TABLET?

Yes, you can take our classes anywhere! Coursebirdie is built to work on most mobile devices.


DO YOU HAVE A MOBILE APP?

Currently, we do not have any apps (iOS or android). But we have made our website mobile friendly so that you can learn and enjoy the same high-quality user experience on any smartphones or tablets. We are working on an iOS and Android app that will let you watch our talks and few classes. The app should be available in few months.


WHAT LANGUAGES ARE CLASSES AND TALKS OFFERED IN?

At the moment, we offer them in English only. We hope to add more languages soon, so be on the lookout!


TELL ME MORE ABOUT THE PRICING?

Our pricing is simple and there is no short or long term contract, or hidden fees. We currently offer plans to individuals and organisations. For individuals, online classes and in-person workshops start at $39 and online courses at $460.


HOW DO I BECOME AN INSTRUCTOR?

If you are interested in becoming an instructor visit our Become an Instructor page and fill up the short form with all the details. We’ll follow up if it feels like a good fit!


WHO CAN TEACH ON COURSEBIRDIE?

We look for individuals who possess good knowledge and experience of a distinct skill and are passionate about teaching it to others.


WHERE DOES THIS VIDEO COME FROM?

Our online videos are recorded at our New Delhi or Berlin office.


HOW TEACHING AT COURSEBIRDIE WORKS?

Once we receive your application, we make a decision within 48 hours and reach back to you. We connect over Skype and discuss your experience with the topic, project, and curriculum. If you decide to teach offline, our community manager contacts you, and if you prefer to teach over the web, our Course Development Manager reach out to you with more information on video production.


DOES COURSEBIRDIE HAVE AN AFFILIATE PROGRAM?

Yes, we do, visit Become an Affiliate to learn more.


HOW DO I PROVIDE FEEDBACK TO COURSEBIRDIE?

We’d love to hear your suggestions! Visit this page to send us a feedback.


I’M HAVING TROUBLE SIGNING IN

If you’re having problems signing in to your Coursebirdie account, there are a few things you can do to try to identify and fix the problem.

  • Make sure that caps lock is turned off, since all passwords are case-sensitive.
  • If you’re sure you’re using the right password but you still can’t sign in, please reset your password.
  • If you still can’t sign up, reach out to us through twitter.

CAN I SIGN INTO COURSEBIRDIE USING MY SOCIAL NETWORK ACCOUNT SUCH AS FACEBOOK OR GOOGLE PLUS?

Currently, no. But we may introduce social sign in options in future.


I STILL HAVE QUESTIONS, WHO CAN I CONTACT?

Please visit Contact page for any other questions you may have.